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An example of an internal failure cost is:
a. Maintenance.
b. Rework.
c. Product recalls.
d. Inspection.
答案:B
Explanation
Choice "b" is correct. Rework is an internal failure cost.
Choice "a" is incorrect. Maintenance is a prevention cost.
Choice "d" is incorrect. Inspection is a prevention cost.
Choice "c" is incorrect. Product recalls is an external failure cost.
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